We ship from Houston, Texas, USA.

Free shipping on US orders over $50. Shipping for US orders under $50 is $4.50, flat rate. International shipping rates start at $9.90 to Canada or $14.95 to all other destinations.

Orders are processed within 1-2 business days. Standard shipping is by First Class US mail which takes 2-5 business days in the US and 2-8 weeks for international delivery. USPS Priority mail options (2-3 business days within the US and 6-10 business days international) are available at checkout. 

If your domestic US package is returned to us because of an incorrect address or because it was unclaimed or refused at the post office, we will issue a refund for the purchase price of the items. This would be your order total less any discounts and/or shipping cost.

International shipping to Canada is $9.55 or $16.50 if you opt to prepay duties for Canadian packages. International shipping for all other countries is $14.95. The $14.95 shipping fee does not include VAT, duties, customs, taxes, or any other import fees.

Yes, expedited shipping upgrades are available at checkout.

Canada - Duties may be prepaid during checkout for a flat fee of $6.95 USD. This fee is added to the shipping cost of $9.55. Please choose the "PREPAID DUTIES w/Global Advantage Post" shipping option. This option is only available for our neighbors to the North.

UK - Due to changes in how VAT is collected by US sellers, if you are located in the UK you may receive an error message during checkout on our website. If this happens, we ask that you would please place your order in our Etsy shop. For most UK orders placed in our Etsy shop, VAT will be collected up front during Etsy checkout. We apologize for this inconvenience. If you have questions, please contact us.

European Union - If you are in the European Union, to prepay duties/VAT, please place your order in our Etsy shop. For most EU orders placed in our Etsy shop, VAT will be collected up front during Etsy checkout. If you opt to place your order here on our beadsandhoney.com website, you may have to pay customs fees/VAT/duties when your shipment arrives.

Australia or New Zealand - If you are in Australia or New Zealand, to prepay duties/VAT, please place your order in our Etsy shop. For most orders placed in our Etsy shop, VAT will be collected up front during Etsy checkout. If you opt to place your order here on our beadsandhoney.com website, you may have to pay customs fees/VAT/duties when your shipment arrives.

Norway - If you are in Norway, , to prepay duties/VAT, please place your order in our Etsy shop. For most Norwegian orders placed in our Etsy shop, VAT will be collected up front during Etsy checkout. If you opt to place your order here on our beadsandhoney.com website, you may have to pay customs fees/VAT/duties when your shipment arrives.

All other countries - For all other countries, we are unable to collect duties upfront during checkout. But, buyers are still responsible for any customs fees, duties, or taxes that may apply during import. If you have questions about import charges, please contact your post office or customs office before placing your order.  Note, if you opt to have your order delivered by UPS, the carrier may charge their own brokerage or handling fee in addition to any customs fee, VAT or duties due upon import. If you have questions about this, please contact the carrier before placing your order.

Buyers are responsible for any customs fees, duties, or taxes that may apply during import. Prepay options are available for certain coutries (see additional FAQs). If you have questions about import charges, please contact your post office or customs office before placing your order.  Note, if you opt to have your order delivered by UPS, the carrier may charge their own brokerage or handling fee in addition to any customs fee or duties due upon import. If you have questions about this, please contact the carrier before placing your order.

** CANADA ONLY ** - Duties may be prepaid during checkout for a flat fee. Please choose the PREPAID DUTIES shipping option. This option is only available for our neighbors to the North.

No, we will not mark any international orders as "gift." All orders will be marked as "merchandise" with the purchase price, less shipping, as the declared value. A receipt will be included in all packages. If you have questions about import taxes/duties/VAT/customs fees that might be owed upon delivery, please contact your postal or customs office.

We ship from Houston, Texas, USA.

We ship worldwide! (Everywhere permitted by US law). However, if you are located in the UK, and receive an error message during checkout, please complete your purchase in our Etsy shop. Note, VAT may be collected up front during Etsy checkout.

Due to changes in how VAT is collected by US sellers, if you are located in the UK you may receive an error message during checkout on our website. If this happens, we ask that you would please place your order in our Etsy shop. For most UK orders placed in our Etsy shop, VAT will be collected up front during Etsy checkout. We apologize for this inconvenience. If you have questions, please contact us.

Orders are processed within 1-2 business days. For international delivery, standard shipping takes 2-8 weeks. This does not include time for packages to clear customs. Expedited USPS Priority mail options (6-10 business days international) are available at checkout. 

No. We only ship via the US Postal Service or UPS.

If your international package is returned to us because of an incorrect address or because it was unclaimed or refused at customs or the post office, we will issue a refund for the purchase price of the items only. This would be your order total less any discounts and/or shipping cost.

We moved our website to a new platform. If you had an account with us prior to Jan 1, 2020, your information is in our system, but your account needs to be activated. Please contact us to request an account activation link. 

If you are dissatisfied with your beads for any reason, contact us or send an email to support@beadsandhoney.com within 14 days of delivery for return instructions. Ship the items back to us within 21 days of delivery. Unless the issue was on our end, buyers are responsible for the return shipping cost. Refunds for the purchase price, less any discounts and/or shipping cost, will be issued back to the account used to pay for the order and may take a few days to post. 

Sometimes we ship very quickly! If you need to cancel your order, please contact us or send an email to support@beadsandhoney.com as soon as possible.  

Yes! Click here for volume discount pricing.

If you live in Texas, have a valid Texas State Sales Tax Permit, and plan to make tax exempt purchases for resale:

Fill out page 1 of the Texas Sales and Use Tax Resale Certificate 

Email the completed form to support@beadsandhoney.com. Or mail the form to: Beads and Honey, PO BOX 11681, Houston, Texas, 77293.

Once we have verified your completed form with your sales tax permit number, we will send you an email confirmation and your account on beadsandhoney.com will be marked as tax exempt.

No, only one coupon code may be used per order.

Yes! Click here to sign up for our mailing list. We use the newsletter to send out notices of new items, sales and promotions, and shows.